Our Cancellations Policy

 On rare occasions, we may need to cancel or reschedule your appointment. We will only do this when necessary and inform you ASAP. Sadly, we don’t offer compensation for any inconveniences or costs you may have experienced due to our rescheduling or cancellation.

If you can’t attend your appointment, please let us know as soon as possible so we can offer it to another patient on our waiting list. 

We are committed to understanding and meeting your needs. However, please remember that we are also a business, and cancellations financially impact our business, staff, and other patients. 

If you miss one or even two appointments, we will accept that life can cause this, but we will always charge for a third missed appointment unless there are exceptional verified circumstances. Thank you for your understanding.